Linda A Robinson, Ph.D., it’s funny how we both experienced such a similar event, right? I do think it has something to do with being older; but if we are in an establishment, seated as you were or walking around as I was, we’re there for a reason — to buy something! Why on earth wouldn’t we taken seriously?????

I no longer believe in being silent, though; that’s why I wrote to the store manager. Too many don’t — they just post online on sites like Yelp — but my wiring says go directly to someone who might care and decide to make some changes. I haven’t been back, though …